Customer Service

Questions
For questions about products or the status of your order, please contact us at 714-389-6764 or email service@cereusfragrance.com.
For information regarding Returns, Refunds, Cancellations and more please view our Policies Page.

Weekday Orders

  • Orders are processed and shipped on business days only (Monday through Friday) excluding major holidays.
  • Orders placed by 3:00 pm EST will be shipped the next business day. Orders placed after 3:00 pm EST ship two business days from the date of order.
  • Orders can not be checked until the following business day.

Weekend Orders
Orders placed on Saturday and Sunday will be processed / shipped on the following business day.
Ground service is not available for deliveries to Alaska or Hawaii.

Shipping to AFO/PO Boxes
We apologize for any inconvenience; however, we do not ship to AFA/FPO or PO Boxes.

International Shipping
Please visit our International Page

Order Tracking
To track your Fed Ex shipment, please visit our Order Tracking page.
Please note, USPS orders are not trackable.
If you cannot track your order within 3 business days, please contact us at service@cereusfragrance.com.

Returns, Exchanges and Damages
Please see our Returns Policy on our Policies Page.

Customer Service
Our Service Providers are available to assist you.
Call us at 714-389-6764 or email: service@cereusfragrance.com.
To check an order, have your tracking number and date the order was placed available.
For any questions or comments about your order or our product line, email us at service@cereusfragrance.com.

Privacy Statement & Security
Please see our Privacy Policy on our Policies Page.
If, for any reason, you would like your name removed from our mailing list, please click here or email us at service@cereusfragrance.com and put "remove" in the subject line.
If you have any questions about a privacy or security issue, please call us at 714-389-6774.

News

Smells Like Spring

Posted by Cara Sullivan, Beauty Expert

It's still bitterly cold out in NYC, but that doesn't mean I can't have the tropics on my mind. (Maybe just for that reason. I should!) I just discovered a perfume that makes me very, very happy: Cereus Pour Femme No. 12. Its a romantic blend of peach lower, watermelon, black currant, Brazilian rosewood, and vanilla - really, it just smells like warm weather. If you're getting married this spring, especially outside … read more

Date Added: 04/01/2013

CEREUS POUR FEMME NO. 12

This perfume possesses a mysterious and modern sensuality derived from a combination of black currant, peach flower and watermelon topped with Brazilian rosewood and vanilla.

CEREUS POUR FEMME NO. 12 is available exclusively at Barneys, $125.

View PDF

read more

Date Added: 04/01/2013

Cereus fragrances aren't afraid to tout their status as luxe and somewhat unattainable. They're bold, yet are packaged in unassuming, classic-looking bottles with leather-styled caps, yet the scents are meant to be worn by ladies and gents with attitude and ambition. Number 3 is a masculine and strong aura, yet it pairs nicely with stilettos. The men's Number 4 cologne is morning dew fresh without being too clingy or heavy.

Available at Barney’s locations and http://www.luckyscent … read more

Date Added: 04/01/2013

Presents for Pops: Cereus Pour Homme Fragrance Collection

Our own dads gave so much to us growing up (driving lessons, presents and sometimes unwanted, yet helpful, advice), and now, many of us are celebrating Fathers Day with a special someone who’s a dad of his own.

It’s time to give back to the wonderful men who helped shape us Into who we are today. Leading up to Father’s day, we’re highlighting some of our favorite gifts to show these special dads appreciation … read more

Date Added: 04/01/2013

The Cereus Collection is a series of high-end men's (Pour Homme) fragrances with a modern sensibility. Each unique scent in the series of fragrances (differentiated by a number and corresponding color) appeals to a different type of man and is contained in a clean, narrow bottle with a natural leather cap. Can I just say... I love this fragrance!

With top notes of grapefruit, tarragon and clary sage; mid notes of amber cognac, violet leaves and rosemary and … read more

Date Added: 04/01/2013